Refund policy
Return and Refund Policy
Thank you for shopping with Little Christmas Magic!
Digital Products
All our products are digital downloads. No physical item will be shipped.
Refund Eligibility
Because digital products can be downloaded immediately, all sales are generally final once the digital file has been delivered or downloaded.
However, please contact us if:
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You paid for an order but did not receive access to your download.
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The PDF file is corrupted, incomplete, or cannot be opened.
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You received the wrong digital product.
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You were charged incorrectly.
We will review your request and, where appropriate, provide a replacement file, restore download access, or issue a refund.
Nothing in this policy limits any refund or cancellation rights that apply under mandatory consumer protection laws.
How to Request Help
Please contact us through our store's Contact Us page. Include your order number and a brief description of the problem. Please do not send payment card details.
We recommend contacting us within 7 days of purchase so we can investigate the issue promptly.
Refund Processing
If a refund is approved, it will generally be issued to the original payment method. The time it takes for the funds to appear depends on your payment provider and financial institution.
Contact
For questions about digital downloads, orders, or refunds, please use the Contact Us page on our website.
Thank you for supporting Little Christmas Magic!